Our commitment to our customers extends beyond offering a quality product at a great value. We want the opportunity to be of service to you after the sale as well. If you should ever receive one of our products that need a replacement part we want the opportunity to make it right. We can replace any missing or damaged part of an item to bring you complete satisfaction. All you need to do is complete our parts order form in full and we will expedite your part(s) to you in a timely manner.
Customer Feedback
We hope you enjoy your merchandise as our goal is to provide you with top quality products that you will enjoyed for many years to come.
Refunds and Returns
REFUNDS:We use reputable in home delivery services to deliver and set up your order. In the event of damages you will return damaged merchandise at the time of delivery. This is rare, but in such cases we will assist you in any way we can. There is no additional charge for items to be returned in case of damages.
PLEASE READ: Frequently Asked Questions
RETURNS: We do not accept returns unless you call us or email us as to your dissatisfaction with our merchandise and we will try to work with you, but if the item was well described with good intent then most of the time, all sales are final.
Shipping
Get your Discount Furniture in Days not Months.
What Is Your Warranty/Guarantee Policy?
All Products are covered under the manufacturer's warranty. Please contact us for help with warranty issues for products you purchased through our company. We strive to carry quality furniture that will very rarely require utilization of the manufacturer's warranty.
Day of Arrive the customer, to inspect your furniture purchase even as it is being set up and assembled in your home. This way, if there is any damage it can be addressed immediately. You are the boss! You are given the final authority on signing off on the bill of lading.
336-886-7789 - Email HPFNC@aol.com